![]() In some cases, Apple directs you to call, email, or chat with support first, so you might have to do some digging to find the option to set up a Genius Bar appointment. Under the Bring In For Repair banner, tap the “Find Locations Now†button. Your recommended support option will be shown at the top of the screen. Scroll through the list, and select the device you’d like to get help with. For help setting up products and services, select the option to call or chat with Apple Support, or walk in to your local Apple Store. Note: You can only make an in-person appointment for hardware support. On the Get Support page, you’ll see a list of all your Apple devices and services. Launch the app, and tap the “Get Started†button on the Welcome screen. If you don’t have it already, download the How to Make a Genius Bar Appointment from Your iPhone or iPadĪssuming your iPhone or iPad still functional (or you’ve got a spare), you can make an Apple Store appointment right from your device.
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